Privacy Policy
1 Introduction
For purposes of this Privacy Policy, references to “we,” “our,” and “us” mean We Deliver Wellbeing and the website www.wedeliverwellbeing.com, which provides mobile spa services, therapeutic massages, yoga and Bowspring sessions delivered to client´s locations, hotels and gated communities within Marbella, Benahavís and Estepona area, Spain. This Privacy Policy explains how and why we collect, use, and disclose information about you collected through our service.
We reserve the right to change, modify, add, or remove portions of this Privacy Policy from time to time. We will not, however, retroactively change how we share your personal information without your consent. We will provide notice of any material changes or by other means as we deem appropriate before they take effect. Please check back periodically for any changes we may make to the Privacy Policy. Your continued use of the We Deliver Wellbeing services following the posting of changes to this Privacy Policy means you accept these changes.
2 Personal Information
We Collect
When you interact with the We Deliver Wellbeing, we may collect personal information, such as:
• Full Name
• Email address
• Phone number
• Address and GPS location
3 How We Collect Information
We may collect information:
• Directly from you when you provide it at the moment of booking your session via SMS or Whatsapp, including by filling out forms, participating in contests, or promotions, or contacting us through our “Contact Us” form.
When you participate in contests on our social media platforms
Cookies. We Deliver Wellbeing uses cookies. A "cookie" is a small file that we save on your computer's hard drive, which contains the user’s IP address. Our cookies help to give you faster access to pages you have already visited and allow you to personalize your pages. They also help us customize our offerings to you. You may choose to disable cookies through your web browser, but doing so may affect your ability to access or use the wedeliverwellbeing.com website.
4 How We Use Information
We may use your information to:
• Provide the service you've requested at your requested location.
• Send you an SMS reminder prior your booked session.
• Tailor the content you see when you visit wedeliverwellbeing.com.
• Process your registration.
• Respond to your questions or other requests.
• Contact you with regard to your requested service.
• Market We Deliver Wellbeing products and services to you and send you marketing materials that may be of interest to you, but only if you consent to providing your information for this purpose.
• For other purposes with your consent.
5 Information You Share With Us.
When you interact with the We Deliver Wellbeing, you may set up your personal profile, add and post content, and transmit information through your social media profiles or email accounts. We may retain this information so that, for instance, you can return to view prior information you have sent and monitor and interact with content you have posted.
Marketing Communications from We deliver Wellbeing. We will send you marketing communications only with your express consent. If you choose not to consent, you may still access wedeliverwellbeing.com, but you may not receive our special offers or other products that may interest you.
Information You Choose To Share Publicly. We Deliver Wellbeing allows you to post content publicly through third-party sites and services (including social media sites). Subject to your profile and privacy settings for the applicable third-party site or service, any User Submissions that you make public are visible to and searchable by others. If you remove information that you posted, copies may remain viewable in cached and archived pages, or if others have copied or saved that information.
6 How We Share Information
We do not share your personal information with third parties for third-party marketing purposes, or for any other purpose other than as described in this Privacy Policy.
We reserve the right to disclose and transfer all information related to We Deliver Wellbeing services, including, without limitation, your personal information, demographic information and usage information to your selected therapist, or a collaborator in case your selected therapist cannot perform the requested treatment and has to be replaced.
7 Links to Other Websites and Services
We are not responsible for the practices employed by websites or services linked to or from wedeliverwellbeing.com, including the information or content contained therein. Please remember that our Privacy Policy does not apply to third-party websites or services. We are not responsible for, and we do not exercise control over, any third parties that you authorize to access your User Submissions or other publicly posted or shared content. If you are using a third-party website or service (such as Facebook, Instagram, Twitter or others) and you allow such a third-party access to your content you do so at your own risk.
8 Security
Personal information collected via We Deliver Wellbeing is stored in secure operating environments that are not available to the public. In some instances, personal information is encrypted during storage and transmission. Only those We Deliver Wellbeing collaborators and therapists who need access to your Personal Information to do their jobs are allowed access, each having signed confidentiality agreements.
While we make reasonable efforts to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
We regularly review the information that we collect and store. We retain your personal information for as long as we deem appropriate under our internal data retention policy, or until you request that we delete it. In certain cases, We Deliver Wellbeing may be required to retain your data to comply with applicable law or in connection with a legal claim.
9 Your Choices and Our Contact Information
If you choose not to provide personal information, you may be unable to book services with We deliver Wellbeing.
Accessing Your Personal Information. If you would like to obtain a copy of your personal information gathered by We Deliver Wellbeing, or if you would like to correct or delete such information from our marketing database, send us an email at info@wedeliverwellbeing.com to submit a request.
Opting Out. We only send promotional and marketing communications with your consent. If you no longer wish to receive these or other communications from We Deliver Wellbeing, send us an email at info@wedeliverwellbeing.com. You can stop receiving newsletter email communications from us by clicking on the “unsubscribe link” provided in such communications.
Improper Collection and Misuse of Personal Information. Please report any improper collection or misuse of personal information provided on We Deliver Wellbeing to info@wedeliverwellbeing.com. Depending on the law where you live, you may also have the right to file a complaint with your local data protection authority.